Rimo Support

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Need Help?

Choose how you'd like to get in touch with our support team. We're here to help you with any questions about Rimo.

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Email Support

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Quick Contact

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Frequently Asked Questions

How does the AI wheel visualization work?

Rimo uses advanced AI technology to detect your car's wheels and replace them with your chosen design. The AI analyzes the perspective, lighting, and proportions to create a realistic visualization.

Is my photo data secure?

Yes, your privacy is our priority. Photos are processed locally on your device when possible, and any data sent to our servers is encrypted and automatically deleted after processing.

What's the difference between free and premium?

Free users get access to basic wheel collections and limited daily visualizations. Premium members enjoy unlimited visualizations, exclusive wheel collections, and advanced features.

Can I cancel my subscription anytime?

Yes, you can cancel your subscription anytime through your device's subscription settings (App Store or Google Play). You'll continue to have premium access until the end of your billing period.

The app crashed or isn't working properly

Try restarting the app first. If the issue persists, please contact us with your device model and iOS/Android version. We'll help you resolve the issue quickly.